Troubleshooting the Lego Builder App

Fix common issues like loading errors, syncing, and missing instructions.

If your Lego Builder App isn’t working correctly:

1. Make sure you’re using the latest version from the App Store or Google Play.

2. Clear the app cache under Settings → Storage → Clear Cache.

3. Restart your device and reopen the app.

4. If instructions are missing, tap Download Instructions → Refresh Library.

5. Still stuck? Tap Help → Contact Support directly from the app to send a diagnostic report.

Our tech team usually resolves app-related issues within 24 hours.