Yannick Spruyt

Lost or broken a brick? Here’s how to request a replacement.If you’re missing a piece from your new set, or a brick arrived damaged, we’ll send a replacement free of charge.Go to My Account → Order...

Learn how to find and use digital lesson plans, teacher dashboards, and classroom collaboration tools for Lego Education.Lego Education offers a full library of ready-to-use lesson plans and intera...

Forgot your password? Here’s how to quickly reset it and get back to building.If you’ve forgotten your Lego Account password or can’t sign in, don’t worry — resetting it only takes a minute.🧭 Reset...

Manage your family’s builds, rewards, and purchases under one account.The Lego Family Account lets parents manage multiple child profiles safely, keeping builds and progress organized.To set up:Cre...

Add a personal touch to your Lego order with gift options.You can send any Lego set directly to a friend or family member — perfect for birthdays, holidays, or special milestones.During checkout:Ti...

Learn how to make changes to your order before it ships.Once your order is placed, we start packing it right away — but if you need to make changes, you can do so within 30 minutes of purchase.To u...

Learn how to return or exchange an item purchased through Lego.com or a Lego Certified Store.We want you to love your Lego products! If you’re not completely satisfied, you can return or exchange m...

Get started with lesson plans, digital tools, and student setup.Lego Education sets help students explore STEM concepts hands-on. To get started:Visit education.lego.example.com and sign in with yo...

Fix common issues like loading errors, syncing, and missing instructions.If your Lego Builder App isn’t working correctly:Make sure you’re using the latest version from the App Store or Google Play...

How to earn, redeem, and track your Lego Rewards points.Lego Rewards lets you earn points every time you shop online or in-store.Earn 1 point per €1 spent on eligible products.Redeem points for dig...